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Introduction
This toolkit provides an overview of collaboration technologies that are commonly used across legal aid organizations. Included within are best practices and practical resources to support effective collaboration and communication.
The evolution of collaborative technology has opened the door to new and unprecedented methods of communication, within the physical office and well beyond. Organizations have been given the opportunity to expand their operations far beyond the constraints of physical location. Hiring qualified candidates, providing excellent client services, and collaborating with other agencies have become easier than ever before.
Common Virtual Meeting Tools
There are several virtual meeting tools available. In this section, we will discuss the tools most used by legal aid firms, some best practices, and policy considerations when using these tools.
Instant Messaging and Email Applications
Introduction
Document Collaboration and Cloud Storage
Introduction
Introduction
Advantages of Collaboration Software
Improved Internal and External Communication
The Future
Below are several questions that an organization should answer when planning purposeful collaboration. The questions are listed together here and will provide further explanation below.
What is the problem that the organization is trying to solve?
Are there ways that staff are collaborating already? What is working and what is not working?
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