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Welcome to our resources hub, a one-stop destination for valuable tools and information. Here, you’ll find a curated selection of resources spanning diverse topics, all geared towards enhancing your work and understanding of legal technology and access to justice. From comprehensive toolkits and cutting-edge tech solutions to essential guides and research papers, our resources are designed to empower and support your organization in making a tangible impact. Dive in and explore the wealth of knowledge we've gathered to help your organization thrive.

Topics

Client-Facing

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Artificial Intelligence

Artificial Intelligence (AI) refers to the simulation of human intelligence in machines programmed to think, learn, and make decisions. Generative AI is a subset of AI focused on creating new content.

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Diversity, Equity and Inclusion

Diversity, Equity, and Inclusion (DEI) are principles aimed at fostering a fair and inclusive environment.

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Social Media

Social media refers to digital platforms and applications that enable users to create, share, and interact with content and each other.

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UX/Design

User Experience (UX) refers to the interaction a user has with a product, system, or service. It encompasses all aspects of the end-user’s interaction, including utility, ease of use, and efficiency.

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Accessibility

Accessibility refers to the quality of being easily reached, entered, or used by people, including those with disabilities. It encompasses making products, services, and environments usable for everyone.

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Websites

A website is a collection of related web pages located under a single domain name. Our training materials on legal aid websites will help enhance your online presence.

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Call Centers

A call center is a specialized service that handles incoming and outgoing calls. At legal aid organizations, these centers perform various functions from client intake to referrals.

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Self Represented Litigation

A self-represented litigant, also known as a pro se litigant, is an individual who represents themselves in legal proceedings without the assistance of an attorney.

Organization

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Technology Initiative Grant

The Technology Initiative Grant Program by the Legal Services Corporation funds technology projects aimed at improving access to high-quality legal assistance and information for low-income Americans.

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Data & Evaluation

Data refers to distinct pieces of information that can be processed and analyzed to gain insights.

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Project Management

Project management is the process of planning, organizing, and overseeing resources to achieve specific goals within a defined timeframe and budget.

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Remote Work

Remote work refers to a work arrangement where employees perform their job duties from a location outside the traditional office environment, often from home.

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Security

Cybersecurity is the practice of protecting systems, networks, and data from digital attacks.

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Tech Policies

Tech policies are a set of guidelines and rules that govern the use of technology within an organization.

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Training

LSNTAP offers webinars, skill-building sessions, and interactive office hours to enhance the technological skills and collaboration capabilities of legal aid organizations.

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Disasters

Disaster planning is the process of preparing for potential emergencies by developing strategies to manage and mitigate risk. It involves creating plans for response, recovery, and resource management.

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Legal Services National Technology Assistance Project can leverage technology for better client service with LSNTAP's training, resources, and online community. Empowering them to serve their communities more effectively.

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