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How to Test - Types of usability tests
Each type of usability test is best suited to answer a particular type of question. Articulating your testing question and knowing which test best responds to that question is key to your test’s success. Although some distinctions below are artificial it is helpful to familiarize yourself with the various tests before creating your own.
Who to Test - Participants
The idea of finding individual participants to test your site can be overwhelming and a stumbling block to routine user testing. However you do not need hundreds of testers to obtain good information.
The Nielson Norman group indicates that 5 users can uncover 85% of the major usability issues, and 15 users can find 100%.*
LSNTAP is happy to announce the release of the Word version of WriteClearly. This project is made possible through a partnership with Urban Insight with funding by the Legal Services Corporation.
New Area of Interest: Omnichannel Communications Solutions
by David Bonebrake, Program Counsel for TIG & LSC
Have you ever wondered what technology projects that legal aid organizations and others in our community are working on across the country? LSNTAP staff was curious also, so we will be featuring some of those projects this year.
Do you have a technology related project that you think deserves some attention? Fill out our form and your project may be the next one in the spotlight.
For this spotlight, we are travelling to Maryland where there are two projects being built.
Outcomes of Your Test - Evaluation
After completing individual tests the next step is to compile and carefully examine the results. This includes the structured and unstructured feedback, results from remote testing platforms, and additional feedback. The results will help you move your project to the next stage. Some examples of issues you are looking for could include:
Barriers to users completing the task/fulfilling the site goal
Our staff will be attending the conference and will be available for questions at the LSC TTA's Learning Lab on Thursday, January 19th from 10-10:30 am and 3-3:45 pm; on Friday, January 20th from 3-3:45 pm, and on Saturday, January 21st from 8-9 am.
Additionally, staff will be moderating a panel introducing our latest toolkit on Friday, January 20th at 10 am in Valley of the Sun C.
In 2023, our Webinar Series will focus on the theme of Everyday Tech and Managing Tech Every Day. We know that our community is composed of people working in a number of roles: practitioners, program managers, accidental techies, IT professionals, technology vendors, and more. This year, our programming will alternate between topics of interest to the various roles.
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