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Executive Summary
Why Test for Usability?
Usability testing will save staff time, money and administrative overhead by defining what users need, how they find information and what information they are searching for. By listening to users, understanding how they interact with your site or tool, and responding to the needs users actually articulate programs can avoid spending unnecessary time and resources and better serve their users.
The legal aid community is constantly evolving to improve and expand its services. From document assembly libraries to case management systems, organizations are taking on projects that will increase efficiency and advance their missions. Project management is vital to this work. Project management reduces costs by improving efficiency, mitigating risks, and optimizing resources.
Key Questions
In the Initiate the Project phase, there are two key questions to be answered:
Why are we doing this project?
How will we get there?
Key Question
As we enter the Plan the Project phase of the project lifecycle, the project manager’s work revolves around answering a singular question:
How do we divide and conquer the work to be done on this project?
You have initiated the project and planned as much as you can (or need to), and now it is time to “work” the project. Commonly referred to as the “execution” phase, this is when you and the team start to execute tasks to bring the project vision into reality.
Key Question
Once the project is being worked on, the project manager is simultaneously working in two phases of the project: both Work the Project and Monitor the Project. Monitoring the Project addresses the question:
How are we doing?
Why do we need a process for closing a project?
Overview
According to the Project Management Institute (PMI), project Management is the application of knowledge, skills, tools and techniques to project activities to meet the project requirements.
Project management is important because it ensures what is being delivered is right, on time, and within budget while also providing leadership and direction to the project. Prioritizing project management methods allows organizations to deliver real value and avoid overspending and mistakes.
Do you need a project budget? The answer is always yes. Join us to learn about budgeting for your next project.
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What are Usability and Usability Testing?
A website should be easy and intuitive to navigate for the website user. Jackob Neilson defines usability as the “quality attribute that assesses how easy user interfaces are to use.” Although user’s opinion of a site can be helpful, usability refers specifically to how well people engage with a website. Neilson develops five “quality components” that we will use throughout this guide as benchmarks for a usable site. These include:
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