The Texting for Outcomes Toolkit was created by the Legal Aid Society of Cleveland to support programs in leveraging text messaging to gather outcome data following limited scope legal services. Legal service providers, statewide websites, and court self-help centers help self-represented litigants (SRLs) address a wide range of civil legal problems, including family law, landlord/tenant disputes, debt collection, and more. These limited services—offering advice at clinics, help with forms, and guidance on enforcing rights—play a vital role in bridging the justice gap in the United States.
