LSC Website Assessment Toolkit
LSC has just come out a new Toolkit created by Ernst & Young LLP. In this LSC commissioned an evaluation of the 53 state specific legal aid websites to see what they were doing well, what they could improve on, and some possible courses of action. They have also put together a few summaries that cover different aspects of the report. In addition to the report the tool kit comes with some design examples. These examples include concepts for pretty much every part of a legal aid website along with all the necessary resources to make them including the exact colors, icons, and fonts used.
A lot of work has been put into this kit and it does a good job of providing actionable steps to improve any website, it is well worth spending a few hours to go go through these materials.
There is a full 78 page report that you can read here: