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Laura Quinn - Consulting Principal
Zach Zarnow - Illinois Equal Justice Foundation
In this webinar April Faith-Slaker from A2J Lab and Aurora Martin from Pop Up Justice discuss helpfull tools that should be used during program design.
http://youtube.com/watch?v=yoZDYlkgo8c
Faith-Slacker emphasizes the importance of early evaluations and provides key questions that one should ask during program developing to evaluate success.
Please RSVP at: https://attendee.gotowebinar.com/register/1547812603269806605
Presenters Names, Titles, and Company
Bryan Babcock - Information Technology, Volunteer Legal Services Project
John Banning - National Community Lead, TechBridge
Rick Rose - Sr. Salesforce Product Architect, TechBridge
Exploratory or Formative Usability Testing
Scenario: In the initial phases of development you want to judge users reactions to the design.What/Why: Exploratory usability tests are done early in the design phase, often using paper prototypes*. This type of test requires a lot of interaction between the moderators and the testers. It can help surface
In-person testing
In person testing allows you to see and interact with users in real time, with minimal barriers. If you choose to test your site with in-person testers (where you monitor and your testers share a physical space) there are a few options:
Mediated vs. Unmediated Testing
Below are some of the differences between mediated and unmediated user testing.
Mediated
Unmediated
Staff person walks the tester(s)through a series of tests and follows a script
Less structured allowing the user to act naturally with minimal input
Script describes the test, handles user questions, and concludes the test
Join your fellow Data Specialists and legal aid staff tasked with crunching data for our monthly office hours.
These office hours will occur monthly on the second Monday from 2 pm to 3 pm Eastern. Each month, a community member will share information on a topic of interest. Attendees will be able to ask questions, discuss relevant information, and receive feedback from the community.
Register to attend.
Sometimes, LSNTAP's role is to share other resources available to the community. For those interested in data, there is a young but thriving community growing through the Legal Aid Data Google Group started by Susan Vincent of the Legal Aid Foundation of Los Angeles.
What is social media?
In this day and age everyone is familiar with social media, platforms like Facebook, Twitter, and Linkedin have become all but ubiquitous. At its core social media is about leveling the playing field and valuing user created content above published content. Working with social media takes some getting used to but is worth the effort.
Why should I care about social media?
Addition Information
There is a lot of other great writing other there about the topic of social media, here are a few of the links we found more useful and interesting.
A Few Good Tools for Measuring and Monitoring Social Media http://www.idealware.org/print/2592
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