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Please find the attachments referenced throughout this guide lower on this page.
Where once the case book used to be a standard piece of equipment and decor for law offices, modern law offices rely on their tech stack to get things done. So, we have begun assembling this database for legal aid organizations to use as a springboard for their research on what technology product they could use to complete gaps in their tech stack or to replace aging solutions.
Heuristic Evaluation
Scenario: You want to compare your website's interface against a set of widely accepted principles with a few people to assist.What/Why: Heuristic evaluation involves a small set of evaluators examining an interface and judging its compliance with usability principles or "heuristics". Use a heuristic evaluation form to help you identify key problems (form attached). According to Nielsen, just 5 evaluators can detect 85% of errors with this method!
Artificial Intelligence (AI) has been around for many years. However, the release of ChatGPT on November 30, 2022, brought the power of AI to the masses in the form of a large language model (LLM). Despite the legal profession having the reputation of being slow to adopt technology, a few eager attorneys took advantage of the new tools and found out to their detriment that LLMs are not the most reliable sidekick.
In this section, we will discuss the what, when and who of usability testing. what to test, when to conduct user testing, a variety of different types, and who to draw on as testers.
Exercise: Become the Tester
Usability testing is readily understood by navigating a website as if you were the tester. Perform the exercise below, and answer the questions to get a sense of a simple usability test.
1) Administering Google Apps is easy
The admin interface is dead-simple to use, and pretty self-explanatory. Everything you want to control for your domain has a button or switch in the back end.
The Admin Control Panel makes it far easier to navigate to key admin functions than any Microsoft server software. You can add, delete or suspend users, transfer ownership of all documents, create aliases, and change minimum password requirements.
Description
Pika is a web-based CMS (Case Management System) developed specifically for use by legal aid organizations. Pika focuses on a simple to use user interface and access for anywhere you have a web connections.
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