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Please RSVP at: https://attendee.gotowebinar.com/register/1547812603269806605
Presenters Names, Titles, and Company
Bryan Babcock - Information Technology, Volunteer Legal Services Project
John Banning - National Community Lead, TechBridge
Rick Rose - Sr. Salesforce Product Architect, TechBridge
Exploratory or Formative Usability Testing
Scenario: In the initial phases of development you want to judge users reactions to the design.What/Why: Exploratory usability tests are done early in the design phase, often using paper prototypes*. This type of test requires a lot of interaction between the moderators and the testers. It can help surface
Remote testing
Remote testing allows you to conduct usability tests with the participants utilizing their own computers through online usability programs. Although these can be customized, overall the tests are between 15 and 30 minutes and contain 3-5 tasks per test. They can be moderated or unmoderated, depending on your needs and the platform.
In-person testing
In person testing allows you to see and interact with users in real time, with minimal barriers. If you choose to test your site with in-person testers (where you monitor and your testers share a physical space) there are a few options:
Mediated vs. Unmediated Testing
Below are some of the differences between mediated and unmediated user testing.
Mediated
Unmediated
Staff person walks the tester(s)through a series of tests and follows a script
Less structured allowing the user to act naturally with minimal input
Script describes the test, handles user questions, and concludes the test
Conversations with LSNTAP is a video podcast that delves into topics of interest to those in the legal aid, legal technology, and access to justice spaces. Through our conversations, we will meet founders of companies in the space, talk to people about interesting projects, and explore alternative legal career paths.
In this episode, we meet Jonathan Petts who shares his story and talks about how Upsolve is helping those facing bankruptcy.
Conversations with LSNTAP is a video podcast that delves into topics of interest to those in the legal aid, legal technology, and access to justice spaces. Through our conversations, we will meet founders of companies in the space, talk to people about interesting projects, and explore alternative legal career paths.
In this episode, we meet Sarah John and learn about the Maryland Coordinated Intake Project.
Conversations with LSNTAP is a video podcast that delves into topics of interest to those in the legal aid, legal technology, and access to justice spaces. Through our conversations, we will meet founders of companies in the space, talk to people about interesting projects, and explore alternative legal career paths.
In this episode, we meet Kara Peterson and Rich DiBona and talk about their company Descrybe.ai.
The webinar is Language Access Strategies for Legal Aid Websites and will look at some of the topics surrounding removing language as a barrier to access online content. We will cover topics including maintaining multilingual content, where machine translation fits into the translation workflow, and how are people with limited English currently using online resources. We don’t have the solid takeaways like in the phishing webinar but there were a few interesting points we discussed.
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