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Testing Metrics
Once you have identified what you are testing, you must determine what metrics to collect. Your metrics will impact the type of test you conduct. Below are metrics you can collect, broken down by quality components which were introduced earlier.
Learnability: How easily a user can accomplish a basic task the first time on the site.
Self Test/Self Audit
Scenario: You want to test your site's usability, but you have limited time and resources.
What/Why: A self-audit can help you find usability problems. By looking at your site objectively, using the Heuristic Evaluation form to find potential problems, writing questions and testing yourself you can easily surface issues that impact your site. See tech tips in rectangular boxes throughout this guide for additional resources.
This session focuses on how to create tech training for staff. Guest speakers Ellen Samuel, Michael Hernandez, and Terry Lawson discuss how to decide what training is needed, how to meet the learning style needs of staff, where to find resources, and more.
Please note that although the material are focused on tech training, much of the material is applicable to creating any kind of training.
A/B Testing or Comparison Testing
Scenario: You have a few options in design layout or navigation.
Validation Test or Verification
Scenario: You are about to launch your new website!What/Why: Validation tests ensure your website meets certain standards. Set benchmarks for how long tasks should take and evaluate your users against these benchmarks. This quantitative data is measured and can help identify any problem areas.
On July 18, 2023, LSNTAP hosted a webinar on Software Selection. Speakers for the session included J.
Legal Server is a centralized web-based CMS designed with Legal Services organizations in mind. LegalServer serves Legal Aid and Pro Bono Organizations. Law Schools, Clinics, Funding Projects, and Statewide projects.
Features:
Kemps Prime can run onsite or be offered as a cloud based service.
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