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In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the early days of Michigan Legal Help, and then learning how important they are, MAP wanted to help others in the community understand the basics of UX design and learn how easy usability testing can be.
Resources Appendix
Accessibility resources
Accessibility should not be an afterthought, but something that you take into account as you do research, create designs, and implement your solutions. Depending on the tools you use, there may be accessibility guidelines built in. Below are additional resources to review!
Accessibility resources for research
Remember that how you set up your research and prototypes has an effect on who is able to participate.
In this webinar, presenters Faith Laminack and Allison Carnwath discuss ways to make websites more accessible for individuals with disabilities. Typically when we think of accessibility we consider it within a physical space like ramps for wheelchairs or handicap parking spaces, for example. However, in the age of digital media, it is important that websites are made accessible as well. Laminack and Carnwath provide a variety of examples such as keyboard navigation, text visibility, and video cues for audio to help increase accessibilty.
Presented by
Laura Quinn of Idealware
John Greiner of Just Tech, LLC
Brian Rowe of LSNTAP
While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also help determine:
The length of time a to complete a task compared with established benchmarks
User satisfaction
If users can navigate your website
Potential problems with website functionalit
Deciding if a design works
If your website is accomplishing your organization’s goals.
LSNTAP talks you through how to ensure your organization's website is accessible and is utilizing current, up to date methods for use by people with fine motor control issues and for people who are hearing or vision impaired.
Anna Steele – Director of Consulting, Just-Tech
Sergio Alcubilla – Director of External Relations, Legal Aid Society of Hawaii
Takao Yamada – CO-Founder, Airportlawyer.org
Zizi Bandera – Community Engagement Coordinator, Immigration Advocates Network
Mirenda Meghelli – Partnership Manager, Pro Bono Net (Moderator)
If you are a programmer, law student, graphic designer or just generally interested in developing apps please join us for this year's Legal Aid Hackathon. People will be broken off in teams which will then compete to build the best app. See the latest in access to justice technology as teams present their hackathon projects in 5-minute lightning talks! Chatbots, eviction apps, open-source tools, browser extensions, virtual clinics, legal issue heatmaps, and more!
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