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Remote testing
Remote testing allows you to conduct usability tests with the participants utilizing their own computers through online usability programs. Although these can be customized, overall the tests are between 15 and 30 minutes and contain 3-5 tasks per test. They can be moderated or unmoderated, depending on your needs and the platform.
What is the Difference Between GoToMeeting and GoToWebinar?
Both products are excellent, but they serve different purposes. There are three considerations that would determine which one you should use:
Word vs. WordPerfect
A few weeks ago the Word vs. WordPerfect issue came up again on the LStech listserv. The question of which word processing program best serves the legal aid community has been discussed regularly on the list. Although legal aid still has some strong WordPerfect adherents, it seems that most legal aid techies now favor Word (or even Open Office or Google). We thought we'd summarize the discussion (with a little bit of added information) by comparing the two programs and discussing some additional considerations.
https://www.youtube.com/watch?v=PNX7NS7cYUI
In this webinar Sandy Rylander walks us through the basics of what Excel’s Formulas and Functions are and how to get the most out of using them. We start at the ground level of what a formula is and how to add two cells together and build on that until we are using a variety of simple formula and functions. If you haven’t used them in Excel before this is the video to get you started.
The webinar is Language Access Strategies for Legal Aid Websites and will look at some of the topics surrounding removing language as a barrier to access online content. We will cover topics including maintaining multilingual content, where machine translation fits into the translation workflow, and how are people with limited English currently using online resources. We don’t have the solid takeaways like in the phishing webinar but there were a few interesting points we discussed.
The legal services community has not been immune to cybersecurity incidents over the past years. Indeed, a significant number of programs have been compromised and significantly impacted by cyber attacks each year. As with the broader non-profit, business, and government communities, the incident rates and stakes are growing within our community.
LSNTAP hosted a webinar series called Season of Security: Enhancing Security in the Legal Aid Community. The series focused on different aspects of security and how programs can take steps to improve their security practices. Each webinar was aimed at a specific audience.
You know about case management, document management, and records management. You use your knowledge of the law, the courts, and your clients to represent, educate, and defend them. Knowledge management is a way to address two critical facets of strategic, successful organizational management:
• Making the information that you manage more useful and accessible.
• Documenting the reasoning behind critical business decisions.
Website Usability Testing Guide
This guide is designed to assist you and your program to understand the basics of usability and website usability testing. It is broken down into the following sections with subsections to provide a thorough understanding of the field.
Executive Summary
Executive Summary
Why Test for Usability?
Usability testing will save staff time, money and administrative overhead by defining what users need, how they find information and what information they are searching for. By listening to users, understanding how they interact with your site or tool, and responding to the needs users actually articulate programs can avoid spending unnecessary time and resources and better serve their users.
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