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LSNTAP is excited to introduce our new Advisory Committee. The Committee, made up of leaders in the legal tech and public interest spheres, met for the first time on June 9, 2021. They provide valuable input on many topics related to legal technology, helping LSNTAP better serve the legal aid community. We look forward to working with the Committee to further expand LSNTAP’s reach.
Join the LSNTAP Community Email List. This is a community-based resource for Legal Aid organizations and technology professionals to share new uses of technology, best practices, projects, and training opportunities. Lawyers, techies, researchers, students, and vendors are all welcome.
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What are data sharing platforms?
Data sharing platforms allow programs to securely share information, as well as store data in the cloud and across devices. These platforms are often easy to use and customizable, creating centralized locations for documents and efficiency when sending files.
Why are data sharing platforms important for legal services?
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the early days of Michigan Legal Help, and then learning how important they are, MAP wanted to help others in the community understand the basics of UX design and learn how easy usability testing can be.
What are case management systems (CMS)?
Case management systems allow legal aid programs to consolidate case and client information in a central and secure location. These types of software also manage client communication, accounting and billing, document assembly, compliance, etc., fostering more successful results and streamline workflow. CMS also provides added layers of up-to-date, compliant security for sensitive information.
Why are case management systems important for legal aid?
LSNTAP, in partnership with Urban Insight, hosted a virtual information and training session for ReadClearly and WriteClearly. The presentation was led by Ben Upham, Technical Project Manager at Urban Insight. The training reviewed these tools in detail, the installation of the tools, and how to effectively use them. Participants were able to ask questions and were surveyed on how likely they were to use the tools after the training.
In case you missed it, you can view the ReadClearly and WriteClearly training.
Resources Appendix
Accessibility resources
Accessibility should not be an afterthought, but something that you take into account as you do research, create designs, and implement your solutions. Depending on the tools you use, there may be accessibility guidelines built in. Below are additional resources to review!
Accessibility resources for research
Remember that how you set up your research and prototypes has an effect on who is able to participate.
What are Voice Over Internet Protocols (VoIP)?
VoIPs use an internet connection to make calls instead of typical phone lines. Calls are forwarded to a centralized number through a process called Private Branch Exchange (PBX), hosted in the Cloud or on-premises servers. There are numerous benefits of VoIP phones, such as the ability to add multiple phones and additional features that build off of typical systems. Such features include conference calling, voicemail transcribing, and voice insights for quality monitoring.
What are texting (SMS and MMS) platforms?
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