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There is a wide variety of organizational and project management tools out there, and they are definitely a must for your organization if you want to keep your projects streamlined and moving forward. I have put together a list of the four most popular task/project management tools and have organized them from least to most complicated. All of these tools listed here are quality tools I can recommend, which particular tool is right for you and your organization will depend on what functionality you need.
Exploratory or Formative Usability Testing
Scenario: In the initial phases of development you want to judge users reactions to the design.
What/Why: Exploratory usability tests are done early in the design phase, often using paper prototypes*. This type of test requires a lot of interaction between the moderators and the testers. It can help surface
Join us for this two hour session all about phone service on October 12 from 2-4 pm EDT. During the first hour, service providers will be given about 10 minutes each to share their product features. The second hour will be an open forum for the community to share what is working for their organization (or not), ask questions, and learn from each other.
Register here to attend.
Remote testing
Remote testing allows you to conduct usability tests with the participants utilizing their own computers through online usability programs. Although these can be customized, overall the tests are between 15 and 30 minutes and contain 3-5 tasks per test. They can be moderated or unmoderated, depending on your needs and the platform.
In-person testing
In person testing allows you to see and interact with users in real time, with minimal barriers. If you choose to test your site with in-person testers (where you monitor and your testers share a physical space) there are a few options:
Mediated vs. Unmediated Testing
Below are some of the differences between mediated and unmediated user testing.
Mediated
Unmediated
Staff person walks the tester(s)through a series of tests and follows a script
Less structured allowing the user to act naturally with minimal input
Script describes the test, handles user questions, and concludes the test
Technology Assessment Defined
In this section, there is a discussion on what firms can do to prepare for a technology assessment to ensure efficiency and mitigate potential roadblocks.
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