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Attachments - Website Usability Testing Guide
Attachments Please find the attachments referenced throughout this guide lower on this page.   
A general checklist to start your usability testing.pdf , A list of remote testing resources with brief descriptions.pdf , A starting point to conduct your own heuristic evaluations.pdf , A worksheet for you to plan your usability testing.pdf , An example of a satisfaction survey to customize for your needs.pdf , An example of a script for testing moderators to use in their tests.pdf
5. Data & Evaluation Toolkit: Presenting and Learning from the Data
What are different ways to present the analysis? When choosing what to include in a presentation, consider questions, such as: 
Legal Information Website Usability Study Results , Performance Review Project Example Data
6. Data & Evaluation Toolkit: Building a Strong Data Culture
7. Data & Evaluation Toolkit: Overview of Evaluations
How do evaluations fit in to data analysis work?  In the legal aid sector, the term “evaluation” is often used as a stand-in for “assessment”, covering a broad range of use cases and activities such as: 
8. Data & Evaluation Toolkit: Data Analysis Project Examples
 
9. Data & Evaluation Toolkit: Acknowledgments
LSNTAP produced this toolkit with support from Just-Tech, LLC. LSNTAP and Just-Tech would like to thank the following individuals for their feedback and assistance with this endeavor: Holly Stevens (Legal Services Corporation), Najae White (New York Legal Assistance Group), Susan Bales (Michigan Advocacy Program), Whit Froehlich (LSNTAP), and Zach Ballard (New York Legal Assistance Group).
Site Goals - Website Usability Testing Guide
Site Goals To meet each goal, users may need to engage in different tasks, such as navigating different paths. By articulating your goals in concrete terms, you can focus your site’s design and what to test. ​ Example Site Goals Receive donations and present mission Provide legal information Reach out to potential donors
Goal, Task, & Script Worksheet.pdf
Everyday Tech Tip #1: Gmail Templates
Email. No matter whether you love it or hate it, it is a part of the office routine for many. However, there are ways to make it less time consuming. One of those ways is through the use of templates for emails that need to be sent frequently using standard wording. Today, we will focus on how to create templates in Gmail. Then, we will be back next time with directions for Outlook.  
Everyday Tech Tips
LSNTAP is pleased to announce the launch of our new microcast. Everyday Tech Tips is a screencast that features short tips to make work more efficient. Some of the tips that we'll feature may be familiar to you, but they may be new to others. Stick around because we are sure to feature something that will make your work day more efficient and even fun on occasion.
Project Spotlight: A Tour of a Colorado Court House
Today, we are featuring the project "Tour of a Colorado Courthouse" being developed by Colorado Legal Services, HELM Studio, and NuLawLab at Northeastern University. The project gives website users, including self-represented litigants, the opportunity to navigate through a Colorado county courthouse while learning about services provided at the court, court personnel and their roles, rooms and room layouts at the court, including the self-help center, and court protocols and processes. 360 degree photography was used to further immerse website users into the experience.

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