Best Practices in Help Desk Management
December 05, 2019,
1:00 PM - 2:30 PM
https://attendee.gotowebinar.com/register/1642292539637295627
Presenter: Michael Hernandez - mhernandez@just-tech.comFrom a designated email inbox to complex ticketing systems, legal aid providers have a number of different approaches to how they manage their IT help desks. A well-run help desk resolves i...
Email Encryption in O365 for Enhanced security
November 07, 2019,
1:00 PM - 1:00 PM
https://attendee.gotowebinar.com/register/8638879751081319693
Presenter: Rajesh Shah - Just TechEmail communication was never conceived to be the center of our digital lives, hence it wasn't created with security in mind. Today it is an essential part of business communication. Everyday sensitive and confi...
Using Technology as a Supervision Tool
October 29, 2019,
1:00 PM - 1:00 PM
https://attendee.gotowebinar.com/register/7624540692808509707
With limited staffing resources available, supervisors often are overseeing the case work of a high number of attorneys while managing their own caseloads. Supervisors are able to leverage case-related data and technology to ensure the attorneys they...
Google Analytics in Legal Services - Idealware
October 23, 2019,
1:00 PM - 2:30 PM
https://attendee.gotowebinar.com/register/7111494271826032139
Many of us have Google Analytics set up for our legal aid or legal content websites. And many of us are using it to see the basics -- visitors, page views, demographics and the like. But how do you start to get a more nuanced look at whet...
Developing Successful Legal Aid - Private Sector Tech Collaborations
October 02, 2019,
1:00 PM - 1:00 PM
https://attendee.gotowebinar.com/register/1349992869711893260
Description: As the legal aid technology field becomes more sophisticated in its use of technology and partnership models to address the justice gap, it is attracting private sector tech companies such as Microsoft, Google and legal tech start-u...
Technology Innovations for Civil Legal Aid Clients and Victims of Crime: Stronger Together
September 18, 2019,
1:00 PM - 1:00 PM
Over the past two decades, the LSC TIG program has seeded legal aid technology innovations in nearly every state in the country. The Department of Justice Office for Victims of Crime and State VOCA Administrators have been catalysts for technology in...
Webinar: DocAssemble
September 17, 2019,
1:00 PM - 1:00 PM
Docassemble is a free, open-source expert system for guided interviews and document assembly. It provides a web site that conducts interviews with users. Based on the information gathered, the interviews can present users with documents in PDF, RTF, ...
Technology Projects as Teachable Moments
September 05, 2019,
1:00 PM - 1:00 PM
https://attendee.gotowebinar.com/register/5928336199266482699
Over the past decade, the legal aid community has developed hundreds of innovative technology projects that have allowed for more clients to get access to legal services, and internal processes to be streamlined. Technologists, project managers, and ...
Webinar: Rebuilding LawHelpMN.org
August 21, 2019,
1:00 PM - 2:30 PM
https://attendee.gotowebinar.com/register/4719489134917389580
Electric Citizen partnered with the Minnesota Legal Services Coalition to redesign the statewide legal services website, LawHelpMN.org. The new site launched in January 2019 https://www.lawhelpmn.org/, We demonstrate how we developed a platform ...
Great Features that are in all Microsoft Office Applications
August 08, 2019,
1:00 PM - 2:30 PM
https://attendee.gotowebinar.com/register/89208175398522893
In this webinar we will explore some of the recurring features that are found throughout the Office suite. This is an entry level training and is open to all legal aid professionals. Presenter: Sandy Rylander - Rylander Consulting Bi...
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