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XML Definitions

Markup Language
A markup language gives you extra information about the main content of a document. HTML (Hypertext Markup Language), for example, tells a web browser how to display a piece of text – whether it should be large, small, in italics, or bold, or even inside a table.


Document Type Definition
A Document Type Definition (DTD) defines the types of data in an XML document. It defines the document structure with a list of allowed elements and attributes.


Training Materials: HTL108 - Roadmap to Starting a LS Hotline: Part I (2005)

About the Hotline Training Center Series

The Hotline Training Center series was created this year in response to questions about how to employ appropriate technology to start, operate, and maintain a quality legal hotline. Because many technology questions are rooted in fundamental decisions around hotline design and implementation, NTAP created this series Roadmap to Hotline Implementation to guide programs considering or in initial stages of start-up of how to effectively create a hotline system -- start to finish.

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Examples of Multimedia Use on Legal Aid And Beyond

The use of mutlimedia on statewide websites offers the legal aid community ways to provide richer user interfaces and take advantage of delivery formats other than traditional text-based content. The Flash-based A2J interface, for examples, provides a much more user-friendly interface for pro se litigants to fill out forms than html-based forms. Animated movies allow us to demonstrate how to use a web page. Videos allow us to create content that can be used by individuals with low literacy or whose primary languages are not easily reduced to text. Combining multimedia with streaming media servers allows us to extend basic multimedia into real-time communications systems that support video broadcasting (or webcasting), web-based video conferencing, live chat, and e-learning applications. Below are a number of instances of multimedia in legal aid and beyond. For information on developing Flash applications, see the Flash resources article on this site.

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LSXML - Categorizing Information: The National Subject Matter Index Taxonomy

The National Subject Matter Index tries to provide a comprehensive taxonomy of topics for the legal aid community by which documents and data can be indexed. It is currently in use on all statewide Web sites for managing content and is in use in some case management systems as well.

The index is updated periodically by the Legal Services XML group and suggestions may be made through this form.

National Initiatives and Tools

NTAP participates in several national initiatives with other partners and legal aid programs to develop and promote standards, tools, and programs to support technology innovation that helps the poverty law community's fight against injustice. These national initiatives and tools include:



Case Management Databases

by James Spencer, Missouri


Several terms are used when talking about Case Management Systems (CMS), which typically relate to databases because case management systems use a database structure to hold and index data. This article will define and explain these terms as they relate to databases and case management systems.

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Networking for Case Management Systems

-- by James Spencer, Missouri (Note: from 2002)

The first part of connecting more than one location is determining the network with which your program will share data. This article defines networking options: Local Area Network (LAN), Wide Area Network (WAN), Private Networks, Virtual Private Networks (VPN), and Application Service Providers (ASP).

Application Service Providers

What is an ASP?

Application Service Providers (ASPs) offer their services based on a month-to-month subscription or per-transaction fee. The ASP basically allows organizations to enjoy the benefits of the Internet by "renting" the ASP's services and software rather than buying their own.

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