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Following Up: Enhanced Services in Pro Bono Legal Aid

Legal aid lawyers spend hours providing clients with valuable self-help legal advice. What happens to that advice? What results are achieved? This session explored Atlanta Legal Aid Society’s (ALAS) experience building an extensive follow up pro bono project that provides additional assistance to clients and collects legal outcomes, using modifications to its Legal Server database.
We got to have some fun and polled the audience about their predictions about the effectiveness of follow ups and compared their expectations of change over 18 months with what actually happened and continued into some of the behind the scenes nuts and bolts.

Allison Stiles - Enhanced Services Pro Bono Manager - Atlanta Legal Aid Society
Kristin N. Verrill -  Director of Grants and Innovation - Atlanta Legal Aid Society