by Hugh Calkins (PTLA), Bill Yarian (LASH), Alison Paul (MLSA)
While most new technologies offer programs the promise of improved service or efficiency of advocacy, an effective project director will see past the sales pitches of vendors to analyze - beyond the generic strengths of any technology - whether the investment is appropriate for your specific program, how it will improve your services to clients, and what will be needed to make it successful.
With that in mind, this article takes an in-depth look at both the costs and the benefits of video conferencing to help you make an informed decision about whether it is right for your program. It reviews primary factors that affect this decision, using several case studies to demonstrate how video conferencing technology can improve areas like litigation, client service delivery, and community partnerships. It also provides an overview of specific equipment needs and sample costs associated with implementing video conferencing.
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