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In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the early days of Michigan Legal Help, and then learning how important they are, MAP wanted to help others in the community understand the basics of UX design and learn how easy usability testing can be.
Resources Appendix
Accessibility resources
Accessibility should not be an afterthought, but something that you take into account as you do research, create designs, and implement your solutions. Depending on the tools you use, there may be accessibility guidelines built in. Below are additional resources to review!
Accessibility resources for research
Remember that how you set up your research and prototypes has an effect on who is able to participate.
On June 5, 2018, the Washington State Bar Association (WSBA) presented a continued legal education program (CLE) hosted by Sart Rowe, titled, “Artificial Intelligence and the Legal Profession”. The CLE aimed to explore the underpinnings of modern artificial intelligence and how it is used in business and the law.
While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also help determine:
The length of time a to complete a task compared with established benchmarks
User satisfaction
If users can navigate your website
Potential problems with website functionalit
Deciding if a design works
If your website is accomplishing your organization’s goals.
Jillian Theil, Claudia Johnson, Diana Glick, Leland Sampson, Maria Mindlin and Sart Rowe
Machine Translation
The Perils of Google Translate
Typically Google translate tool will give you broken language translations. You might be able to tell what the translation is saying but it will be grammatically incorrect and use wrong words. The key when creating something like a sign, is to use more visuals and less words. Arrow signs, people icons, Dollar signs etc.
“I believe that at the end of the century the use of words and general educated opinion will have altered so much that one will be able to speak of machines thinking without expecting to be contradicted.”
― Alan Turing, Computing machinery and intelligence
As the use of generative artificial intelligence (AI) continues to grow, court cases, attorney guidance, judicial opinions, and state bar ruminations are abounding. Opinions on whether lawyers should use AI in their work will flourish. As these come to our attention, we will add them to this database and we hope this will become a great roundup of materials.
For best results when viewing the resources, click on the link at the bottom right corner to "View Larger Version" and filter by state, organization, or type of resource.
Below are the worksheets used at the 2015 TIG Conference Session on Collaborative Game Design. The worksheets were developed parallel to Dr. Harteveld's Triadic Game Design (TGD) book to educate about TGD a model which incorprates reality, meaning, and play in game design. New Haven Legal Assistance partnered with NuLawLab and Dr. Harteveld to create a game which could better prepare self-represented litigants for their day in court.
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