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In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the early days of Michigan Legal Help, and then learning how important they are, MAP wanted to help others in the community understand the basics of UX design and learn how easy usability testing can be.
Resources Appendix
Accessibility resources
Accessibility should not be an afterthought, but something that you take into account as you do research, create designs, and implement your solutions. Depending on the tools you use, there may be accessibility guidelines built in. Below are additional resources to review!
Accessibility resources for research
Remember that how you set up your research and prototypes has an effect on who is able to participate.
Our membership has grown and become more diverse, particularly as our work has attracted the attention of technology vendors. While having a larger community benefits our work immensely, it can make communication more challenging. To support our growing and active group, we ask that the LSNTAP community abide by the following community agreement when using the LSNTAP listserv.
While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also help determine:
The length of time a to complete a task compared with established benchmarks
User satisfaction
If users can navigate your website
Potential problems with website functionalit
Deciding if a design works
If your website is accomplishing your organization’s goals.
Recently Sart Rowe, Northwest Justice Project's National Technology Assistance Project Coordinator asked our LSNTAP Google Group to share their organization's Youtube channels. I have put together a list of organizations that responded to the posting, and found some useful videos on their channels. If you don't see your organization on this list and would like to please go ahead and E-Mail Us and we will get you added!
Below are the worksheets used at the 2015 TIG Conference Session on Collaborative Game Design. The worksheets were developed parallel to Dr. Harteveld's Triadic Game Design (TGD) book to educate about TGD a model which incorprates reality, meaning, and play in game design. New Haven Legal Assistance partnered with NuLawLab and Dr. Harteveld to create a game which could better prepare self-represented litigants for their day in court.
The Michigan Advocacy Program (MAP) and the Legal Services National Technology Assistance Project (LSNTAP) are excited to be working with Just-Tech to help advance the use of technology by legal aid programs across the country. Working closely with MAP/LSNTAP through the end of 2022, Just-Tech will be providing technical assistance, webinars, and technology-focused toolkits to help legal aid programs leverage technology to increase access to justice for disadvantaged communities.
We all know that usability testing is critical, but with COVID, we can't do it like we used to. Join LSNTAP, MAP, and GAP for an in-depth look at how to take your usability testing skills to the next level - virtual! In this 90-minute workshop, you'll get a quick brush-up on usability testing and then we'll focus on how to get the best results using online tools to connect with end-users remotely. We'll also hear from four community members about their experiences doing remote usability training.
LSNTAP is happy to announce the release of the Word version of WriteClearly. This project is made possible through a partnership with Urban Insight with funding by the Legal Services Corporation.
Who are the people you look to in the #LegalAid #LegalTech field? Has anyone been influential in shaping your philosophy? Who always seems to be on the cutting edge? Who is writing about tech for the legal aid/non-profit market? If there is a podcast, publication, or news source we should include, let us know.
Help us build a list of "people to follow" by filling out our form:
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