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In this webinar we explore some of the recurring features that are found throughout the Office suite. This is an entry level training and is open to all legal aid professionals.
Presenter: Sandy Rylander - Rylander Consulting
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the early days of Michigan Legal Help, and then learning how important they are, MAP wanted to help others in the community understand the basics of UX design and learn how easy usability testing can be.
LSNTAP, in partnership with Urban Insight, hosted a virtual information and training session for ReadClearly and WriteClearly. The presentation was led by Ben Upham, Technical Project Manager at Urban Insight. The training reviewed these tools in detail, the installation of the tools, and how to effectively use them. Participants were able to ask questions and were surveyed on how likely they were to use the tools after the training.
In case you missed it, you can view the ReadClearly and WriteClearly training.
Resources Appendix
Accessibility resources
Accessibility should not be an afterthought, but something that you take into account as you do research, create designs, and implement your solutions. Depending on the tools you use, there may be accessibility guidelines built in. Below are additional resources to review!
Accessibility resources for research
Remember that how you set up your research and prototypes has an effect on who is able to participate.
While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also help determine:
The length of time a to complete a task compared with established benchmarks
User satisfaction
If users can navigate your website
Potential problems with website functionalit
Deciding if a design works
If your website is accomplishing your organization’s goals.
I am very excited to announce the launch of A2J Author’s new revamped website and software! Access to Justice (A2J) Author is a cloud based software tool which enables legal aid advocates to deliver greater access to justice for self-represented litigants.
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