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Mediated vs. Unmediated Testing
Below are some of the differences between mediated and unmediated user testing.
Mediated
Unmediated
Staff person walks the tester(s)through a series of tests and follows a script
Less structured allowing the user to act naturally with minimal input
Script describes the test, handles user questions, and concludes the test
This is a template to get organizations started on drafting an Incident Response Policy. It includes important questions that must be discussed within the organization to prepare for a cyber security incident.
Do you have an idea for a project? Are you not sure where to begin? Join us to learn more about planning a successful project. You will learn about the project life cycle and how to turn ideas into tangible projects.
Every year LSC awards millions of dollars in grants. TIG funding provides an opportunity to explore new ways to serve your clients, help build your capacity as a legal aid program, and support your efforts to involve pro bono attorneys. Join us to learn more about the grant process and requirements.
Legal aid organizations are continuously taking on projects to improve legal services delivery. In addition to core project management principles, there are a few things, like security and DEI, that should be considered at the outset of any project. Join us to learn more about tools and practical advice to help you successfully manage projects.
The attached policies are starting points in developing mobile device policies for your organization.
Make sure to periodically check back as we are continuously striving to update and make more resources available.
Finding the right vendor can seem like a daunting task. Join us to learn more about drafting Request for Proposals (RFPs) and selecting vendors. You will hear from fellow legal aid programs that have experience with the vendor selection process.
The legal aid community is constantly evolving to improve and expand its services. From document assembly libraries to case management systems, organizations are taking on projects that will increase efficiency and advance their missions. Project management is vital to this work. Project management reduces costs by improving efficiency, mitigating risks, and optimizing resources.
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