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Artificial Intelligence (AI) has been around for many years. However, the release of ChatGPT on November 30, 2022, brought the power of AI to the masses in the form of a large language model (LLM). Despite the legal profession having the reputation of being slow to adopt technology, a few eager attorneys took advantage of the new tools and found out to their detriment that LLMs are not the most reliable sidekick.
In this section, we will discuss the what, when and who of usability testing. what to test, when to conduct user testing, a variety of different types, and who to draw on as testers.
Exercise: Become the Tester
Usability testing is readily understood by navigating a website as if you were the tester. Perform the exercise below, and answer the questions to get a sense of a simple usability test.
LSNTAP has created a Google Group for Project Managers working in the legal aid and legal services market. Whether you have formal project management credentials or were thrust into the role, this group is meant to support you in the work you do every day.
The group is listed within the Google Group listings as LS Project Managers (the LS stands for legal services). You may request to join within Google Groups or by submitting a request using the form below.
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