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Heuristic Evaluation
Scenario: You want to compare your website's interface against a set of widely accepted principles with a few people to assist.What/Why: Heuristic evaluation involves a small set of evaluators examining an interface and judging its compliance with usability principles or "heuristics". Use a heuristic evaluation form to help you identify key problems (form attached). According to Nielsen, just 5 evaluators can detect 85% of errors with this method!
In this section, we will discuss the what, when and who of usability testing. what to test, when to conduct user testing, a variety of different types, and who to draw on as testers.
Exercise: Become the Tester
Usability testing is readily understood by navigating a website as if you were the tester. Perform the exercise below, and answer the questions to get a sense of a simple usability test.
Today we held a webinar covering what all goes into creating and using a tech disaster plan. We started by thinking about four scenarios that exemplify the major kinds of disasters, loss of data, loss of power, loss of senior or key staff, and a breach. From there we look at some things that you will need to think about when coming up with a plan for each of these situations. Some of the more interesting things we covered included things like what is an acceptable level of downtime and how much risk are you willing to take on.
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