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On April 2nd, LSNTAP, put on a free 90 minute webinar on how to work remotely and how to provide legal services remotely tha ahd over 330 people attend. The webinar included national and local experts on remote legal services:
This webinar looks at common tools for digital signatures and scanning from your phone or at home. We run through common tools for each and answer your questions. Tools include: DocuSign, Panda Doc, Hello Sign, Adobe Sign, Microsoft Lens, Google Drive, portable home scanners, and more. Each how to will be used to create a short video LSNTAP on how to use it.
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the early days of Michigan Legal Help, and then learning how important they are, MAP wanted to help others in the community understand the basics of UX design and learn how easy usability testing can be.
Resources Appendix
Accessibility resources
Accessibility should not be an afterthought, but something that you take into account as you do research, create designs, and implement your solutions. Depending on the tools you use, there may be accessibility guidelines built in. Below are additional resources to review!
Accessibility resources for research
Remember that how you set up your research and prototypes has an effect on who is able to participate.
While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also help determine:
The length of time a to complete a task compared with established benchmarks
User satisfaction
If users can navigate your website
Potential problems with website functionalit
Deciding if a design works
If your website is accomplishing your organization’s goals.
I am very excited to announce the launch of A2J Author’s new revamped website and software! Access to Justice (A2J) Author is a cloud based software tool which enables legal aid advocates to deliver greater access to justice for self-represented litigants.
Below are the worksheets used at the 2015 TIG Conference Session on Collaborative Game Design. The worksheets were developed parallel to Dr. Harteveld's Triadic Game Design (TGD) book to educate about TGD a model which incorprates reality, meaning, and play in game design. New Haven Legal Assistance partnered with NuLawLab and Dr. Harteveld to create a game which could better prepare self-represented litigants for their day in court.
On October 05, 2021, Sateesh Nori from The Legal Aid Society of NYC and Scott Ellis from The Michigan Advocacy Program shared tips for completely common tasks, like sharing and accessing client data, more securely.
You are serving clients in and out of the office. How can you be sure that you are keeping your clients' data safe? Are you taking advantage of the best tools for you and for your clients? Join us to learn more about how to work efficiently and collaboratively in and out of the office without sacrificing security.
We all know that usability testing is critical, but with COVID, we can't do it like we used to. Join LSNTAP, MAP, and GAP for an in-depth look at how to take your usability testing skills to the next level - virtual! In this 90-minute workshop, you'll get a quick brush-up on usability testing and then we'll focus on how to get the best results using online tools to connect with end-users remotely. We'll also hear from four community members about their experiences doing remote usability training.
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