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Finding the right vendor can seem like a daunting task. Join us to learn more about drafting Request for Proposals (RFPs) and selecting vendors. You will hear from fellow legal aid programs that have experience with the vendor selection process.
Available in Alaska and Hawaii, Legal Navigator is an online tool to help SRLs find the best legal resources for them. The tool uses SPOT to identify legal problems. Join us to learn more.
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This session features three statewide self-help websites that have been around for more than 10 years. Join us to hear more about what they’ve learned over the years and the rebranding of their websites.
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As technology continues to advance, there are more opportunities to create creative self-help solutions. Join us to learn more about innovative self-help projects.
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Executive Summary
Why Test for Usability?
Usability testing will save staff time, money and administrative overhead by defining what users need, how they find information and what information they are searching for. By listening to users, understanding how they interact with your site or tool, and responding to the needs users actually articulate programs can avoid spending unnecessary time and resources and better serve their users.
The legal aid community is constantly evolving to improve and expand its services. From document assembly libraries to case management systems, organizations are taking on projects that will increase efficiency and advance their missions. Project management is vital to this work. Project management reduces costs by improving efficiency, mitigating risks, and optimizing resources.
Key Questions
In the Initiate the Project phase, there are two key questions to be answered:
Why are we doing this project?
How will we get there?
Key Question
As we enter the Plan the Project phase of the project lifecycle, the project manager’s work revolves around answering a singular question:
How do we divide and conquer the work to be done on this project?
You have initiated the project and planned as much as you can (or need to), and now it is time to “work” the project. Commonly referred to as the “execution” phase, this is when you and the team start to execute tasks to bring the project vision into reality.
During this phase, a lot of the project manager’s heavy lifting is usually done – it is up to the members of the team to complete tasks. (Unless you wear multiple hats and are also responsible for executing tasks defined in the project plan.)
Key Question
Once the project is being worked on, the project manager is simultaneously working in two phases of the project: both Work the Project and Monitor the Project. Monitoring the Project addresses the question:
How are we doing?
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