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Long-Term Care Ombudsman Program - Atlanta Legal Aid Society, Inc.

Legal Services Client Survey
How are you doing? How are we doing?

 

Directions:  Please help us to improve our program by answering the following questions. We want to know how you are doing with your recovery process, and how we have helped.                                                         

Just circle the best answer for each question.

As a result of the services I received from the Long-Term Care Ombudsman Program:

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Physical and Emotional Needs:

  1. I felt supported by the legal advocate.

 

  1. I was assisted in meeting my needs.
  2. I am more aware of other sources of help available to me as a victim of crime.

 

SA

 

SA

 

SA

 

A

 

A

 

A

 

N

 

N

 

N

 

D

 

D

 

D

 

SD

 

SD

 

SD

Stability/Resolution:

  1. The assistance I received from the legal advocate helped solve my problem.

 

SA

 

A

 

N

 

D

 

SD

Understanding and Participation in the Criminal Justice (Legal) System

  1. I now have a better understanding of how the legal process/criminal justice/immigration process works.
  2. I now have a better understanding of my rights as a victim of crime.

 

 

 

SA

 

SA

 

 

 

 

A

 

A

 

 

 

N

 

N

 

 

 

D

 

D

 

 

 

SD

 

SD

Safety

  1. The assistance I received from the legal advocate helped me feel safer.

 

SA

 

A

 

N

 

D

 

SD

Satisfaction

  1. I am satisfied with the services I received from the Long-Term Care Ombudsman Program.

 

SA

 

A

 

N

 

D

 

SD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thanks for your help!  We will use your answers to improve, and to provide better services for future victims of crime in our community.

 

*** Note: For use in cases of elder abuse (ombudsmen), immigrant legal assistance or TPO assistance).

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