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Hello everyone! We have featured their videos before but since they are doing great work, we've got another Illinois Legal Aid Online (ILAO) video this week! About two weeks ago, ILAO started uploading a series entitled "Faces of Justice." Each video interviews a different "face" of the justice system in Illinois: a judge, a lawyer, the chief justice, a LiveHelp volunteer, and a website user about their experiences with ILAO, why they think access to justice is important, and so on. The personal, behind-the-scenes look at what people do and why they love their jobs is, I think, great for encouraging Illinoisians to get in touch with ILAO for help. As usual, ILAO has done a great job branding these videos so that they look cohesive and classy in black and white.
Check out their funny "outtakes" clip below, and visit the playlist for the rest of the videos!
For more on making your own videos, check out some how-to videos by LSNTAP on our Video Camera & Editing Tech playlist. See also a list of high-quality low-cost video cameras, and low-cost or cheap applications for editing video on a computer or a smartphone.
Hello everyone! Don't forget to join us tomorrow, Wednesday May 15th, for an informal discussion of Bring Your Own Device (BYOD) policies! Bring your questions, experiences, or just curiosity! Don't miss out!
To join the visual, visit https://join.me/
To join the audio by phone, call +1 (646) 307-1990 and enter the ID 527-525-269#. To join by VoIP, first join the visual and then click the phone icon and select "Call via Internet."
The roundtable begins at 10am Pacific / 11am Mountain / 12noon Central / 1pm Eastern.
See you there!
Hello everyone! Last Friday, May 10th, the Center for Information Technology Policy (CITP) at Princeton hosted a webinar on Bring Your Own Device (BYOD) policies and sandboxing technology. The video is available on CITP’s YouTube channel and below, but here’s a brief summary.
The speakers were:
- Bart Huffman, Partner at Locke Lord LLP
- Andy Aiello, Chief Operating Officer at OpenPeak, Inc.
- Keith Epstein, General Attorney and Associate General Counsel on Advanced Mobility Solutions at AT&T
Huffman introduced the talk by outlining the ways in which workplaces have changed: instead of desktop computers populated with a few pieces of software chosen by an IT professional, many employees are using their own devices, populated with software of their own choosing, to complete business-related activities. There is a lot of potential for greater productivity and effectiveness in this approach, but also a number of security risks to be aware of.
Huffman described the issue of BYOD policies as dealing with the “intersection of privacy and security,” in that the devices are both very personal and consistently with the employee, as well as hosting potentially sensitive company information. The key, Huffman said, is boundaries, set up ahead of time and known to everyone.
Next, Aiello took over to discuss mobility, describing the field as a child: constantly bouncing around, trying new things, but overall developing towards something more mature. The field has developed exponentially in the past few years, bringing with it a few key concerns that businesses need to address through a set of policies: Security Policies, Employee Policies, and Business Policies.
Epstein then delved into the particulars of BYOD policies. Some basic security measures, like password-protecting a smartphone, not accessing unsecured wireless networks, and not leaving a phone’s Bluetooth on “discoverable” mode, can do a lot towards protecting the device itself - and yet, many people don’t use them. Thus, these types of basic security measures are a great start to a BYOD policy. Epstein suggests checking out the federal government’s Bring Your Own Device policy as an example.
He also listed the challenges facing businesses seeking to develop a BYOD policy:
- balancing productivity and employee satisfaction with control of the company’s data,
- adapting policies and infrastructure to rapidly changing technologies,
- being able to reassure shareholders that the company’s data is safe,
- ensuring that security and confidentiality regulations are complied with, and
- controlling costs.
To address these challenges, the primary elements of any BYOD policy include:
- IT infrastructure to interface with mobile devices
- technology tools to manage connectivity and connected devices
- a policy document clearly articulating the responsibilities of the employer and employee
- training and an acknowledgment mechanism to verify the employee understands and accepts policy terms
- periodic policy reviews to adapt to changing needs and technologies
Epstein emphasizes that bringing one’s own device to work is a privilege, not an entitlement. Establishing this within the policy makes control of data easier, because inappropriate use can then result in revocation of the privilege.
The policy should also establish both the employer’s and the employee’s expectations with regards to privacy, duty of care of the device, disciplinary actions, what happens if the employee leaves the company, and reimbursement for the data plan and repairs. Furthermore, acceptable use of the device should be defined, as well as which applications and software are acceptable. However, it’s important not to be too device-specific, since any device you mention will probably be replaced by a new version within the next year. Establish who will provide support for the device and which types of devices (smartphones, tablets, notebooks, etc) are allowed. Finally, be sure to specify which security measures should be taken, including remote access and wipe of data in the case of loss or theft (unless the data is virtualized or encrypted).
Additionally, there are some responsibilities of the employer which, under a BYOD policy, will fall to the employee. For example, records retention, data protection, industry-specific standards and regulations (such is HIPAA) will all become at least the partial responsibility of employers. Furthermore, you’ll need to consider off-the-clock work done by employees - what if they go home and do additional work after business hours? Will they be compensated? What happens if they go overseas and have to give up their device - what steps should be taken to protect data?
Next, Aiello returned to the podium to discuss several concepts related to BYOD. For one, “containerization” or “app wrapping” is a way to separate the work and personal functions of the same device and secure those third-party apps at the same time. Content management is the curation of what’s on the device.
Aiello also discussed the basics of securing data: AES-256 encryption is good for data “at rest,” or in one place, while VPN is good for data that’s mobile. Then, there should be a secure storage space for those apps and balancing employee convenience with data security. He also went over some techniques for enhancing app-level security.
Finally, Huffman opened the floor to questions. He and the other panelists answered a few questions about containerizaiton, security keys, the protection of company data in the event of litigation, Cloud security, the pace of change in the mobile marketplace, and other topics before concluding the training.
Happy Dance Like a Chicken Day!
Hello everyone! For those interested, the slides from the 50 Tech Tips presentation at the Equal Justice Conference last week are now available on LSNTAP's Slideshare account (and here)!
Hello everyone! Frequent YouTube users among you may have already noticed the new channel format that was introduced in March (currently in beta). Called YouTube One, it’s billed as a way to better personalize and brand your page, which it does pretty well. I experimented with LSNTAP’s YouTube channel to see what YouTube One has to offer. Let’s take a look at the changes.
The first and most visible change is the addition of “channel art,” displayed in a banner format much like your Facebook page. This is a great way to make your organization’s colors and branding more prevalent, to include a nice photo of your staff or office, or to just make your page more visual overall.
The big however for me, though, was that it was a bit difficult to find an image that looked good for LSNTAP’s page. First of all, you need a fairly large image – larger than most of us are used to using for profile images or social media. At a minimum, it should be 2120 by 1192 pixels; YouTube recommends 2560 by 1440 pixels. In contrast, a Facebook banner image is 851 by 314 pixels.
Secondly, the mechanism for adjusting the way the channel art looks is not terribly flexible. YouTube One is designed to be viewed on all sizes of screens – which is great, and we’ll get to that below – but adjusting the channel art so that it looks good in all formats is no easy task. After you upload an image and click “Adjust the crop,” you’re presented with a screen like this:
The large box and the smaller one inside it represent different screen sizes. From what I can tell, the large one is for viewing on a TV and the smaller one for viewing on a desktop (mobile viewing is also considered but I’m assuming that it’s just a smaller version of the desktop size). That’s great, but after a certain point you cannot make the boxes any smaller – in the example above, they only get a few pixels smaller than what’s shown. In addition, you can’t move that smaller center box around independent of the big one to get a better picture.
The result is rather frustrating.
In the end, I went with a simpler, more repetitive image that didn’t rely so much on vertical objects (like Seattle’s Space Needle):
Maybe if I had read YouTube’s Channel Art Guidelines from the beginning some of this could have been avoided. (On a related note, the typewriter was supposed to be ironic since we’re a tech organization and did that come across?)
Ready for multiple devices
As I mentioned above, YouTube One is designed to look good whether it’s seen on a smart phone, a tablet, a desktop computer, or a TV. That’s partly why the channel art is so tricky – but it does pay off. With all the recent hullabaloo about mobile-friendly sites, YouTube has done all the thinking for you; you just have to follow the rules.
You may have also noticed a group of icons in the bottom right-hand corner of the channel art images above. Whether you did or didn’t, here they are again:
In addition to describing your organization in the “About” section of your channel, you can add links to your website, other social media sites, or whatever you want. These links will be inserted as an overlay on your channel art. You can also choose to feature other channels to promote their content as well.
Encourage subscriptions with a “trailer”
One of the more interesting features of YouTube One is that it encourages you to create a “trailer” for your channel, encouraging people to subscribe. It only appears for those who have not already subscribed, so that it doesn’t get in the way of subscribers. You can use an already existing video, or create a totally new one; either way, it should be quick and light and contain only the essential information about your organization (plus maybe an epic battle or dance number? Just a thought).
YouTube One gives you a checklist of things you should ostensibly do to maximize the potential of your fancy new channel. Most of these I’ve already gone through above, but when I reached the suggestion to “add a section” I was stumped. What is a section? How is it different from a playlist?
It turns out that sections are pretty much what they sound like and that I may have overreacted a little. Sections basically offer alternative ways to organize your content in the different ways in which visitors to your channel might search for specific videos.
For example on the LSTNAP channel, a visitor might be interested in just looking at the most updated information in the webinars we’ve done so far this year: in that case, they can visit our “Webinars 2013” playlist. But what if they had heard about our insanely popular viral video and weren’t sure what it was called? Well, then they could check under the “Popular uploads” section. Or if they were interested in a particular webinar that was split into pieces (as we’ve done with our most recent two webinars, “35 Free and Low-Cost Tools” and “50 Tech Tips”), they could find all the pieces of those videos in their own sections.
Sections can be created based on a number of criteria: recent or popular uploads, playlists as a whole or individual playlists, or a certain tag. For instance, I tagged the “35 Free and Low-Cost Tools” webinar videos with a descriptive tag, made that the section criteria, and presto! A specialized section for those videos. You can create sections with any combination of videos based on a specific tag; new videos with that tag will be added as they’re uploaded.
Sections can be displayed as horizontal rows or vertical lists, and it’s easy to re-order them – just hover over one and this set of icons will appear in the top right-hand corner:
From here, you can shuffle sections up or down, or (with the pencil icon) edit their criteria and appearance or delete them. Turns out sections are pretty useful!
(Random fact: saying a word so often that it begins to lose its meaning is called semantic satiation and I think that’s what happened with this section on sections. Sorry about that. Section section section section section.)
What do you think of YouTube One? Will you switch over, or will you revert to the old format (for as long as you still can, anyway)? Why? Tell us in the comments!
Happy Friday, everyone!