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Nov
25
 

Online Intake has been a highly popular LSTNAP/PBN Community Training series topic for the past two years. This year, we will look at a new capacity, called triage, that can help make intake more efficient and robust by guiding litigants to the most appropriate resources and services. This webinar will review the differences between intake, online intake and triage, explore and how expert systems can help maximize limited resources while improving client services. We will hear about robust online intake and triage projects underway or planned in Washington, DC, Illinois, Massachusetts and New Mexico. Please join us!

Date: Wednesday, December 4, 2013
Time: 1 pm ET / 12 pm CT / 11 am MT/ 10 PT 

Panelists:

  • Gwen Daniels, Director of Technology Development, Illinois Legal Aid Online
  • Mike Grunenwald, Senior Project Specialist, DC Bar Pro Bono Program
  • Liz Keith, LawHelp Program Manager, Pro Bono Net
  • Gordon Shaw, Managing Attorney, Massachusetts Justice Project

Moderator:

  • Mirenda Watkins, LawHelp Interactive Program Coordinator, Pro Bono Net

Webinar Details
Register: The training will be held via join.me, so no pre-registration is required. We’ve attached an iCalendar attachment to this email so this event can be easily added to your calendar.

Join the meeting:
https://join.me/NTAPtraining
Please enter your full name when prompted, followed by your organization information
(i.e. Jillian Theil, Pro Bono Net)

Join the audio conference:
No matter how you join the conference, everyone will be on the same audio call.

By phone:
Join the meeting, click on the phone icon and select "Join by phone." Dial the number and then the conference ID when prompted.

By computer via internet:
Join the meeting, click the phone icon and select 'Join by internet'. Click "Connect."

For more information on how to use the join.me platform, please see this useful resource from LSNTAP.

To see the full schedule of upcoming LSNTAP trainings for the year, please visit http://lsntap.org/trainings. For questions about these trainings, please contact Jillian Theil of Pro Bono Net at jtheil@probono.net or (415) 400-8662, or Brian Rowe of Northwest Justice Project at brianr@nwjustice.org or (206) 395-6094 or through LSNTAP.org chat.

Nov
4
 

How do you share files among staff members who share an office?  With remote colleagues? Across multiple offices? Across an entire distributed team? And how do you make sure that the files used across all those people are effectively backed up?  Geared towards the less technically savvy staff member, this session will walk through the options and help organizations define what makes sense for them.

Speakers:

Joshua Peskay is the co-founder of RoundTable Technology, an Idealware Expert Trainer

Vince Morris, Director - Arkansas Legal Services Partnership

Date: Wednesday Nov. 6th

Start Time: 10am Pacific / 11am MST / Noon Central / 1PM Eastern

To join: https://join.me/NTAPtraining

Webinar Details

Register: The training will be held via join.me, so no pre-registration is required. We've attached an iCalendar attachment to this email so this event can be easily added to your calendar.

Join the meeting:
https://join.me/NTAPtraining
Please enter your full name when prompted, followed by your organization information
(i.e. Brian Rowe, Northwest Justice Project)

Join the audio conference:
No matter how you join the conference, everyone will be on the same audio call.

By phone:
Join the meeting, click on the phone icon and select "Join by phone." Dial the number and then the conference ID when prompted.

By computer via internet:
Join the meeting, click the phone icon and select 'Join by internet'. Click "Connect."

For more information on how to use the join.me platform, please see this useful resource from LSNTAP.

To see the full schedule of upcoming LSNTAP trainings for the year, please visit http://lsntap.org/trainings. For questions about these trainings, please contact Brian Rowe of Northwest Justice Project at brianr@nwjustice.org or (206) 395-6094 or through LSNTAP.org chat.

By Idealware

Oct
28
 

Find. Share. Create. This is the foundation behind ShareLaw and its sister site ShareLawVideo. Both websites are designed for the beleaguered content develoer, searching to offer the best content possible to advocates and pro se users.

Through ShareLaw and ShareLaw Video, content developers of LSC-funded programs have centralized, easy access to valuable legal aid content on statewide websites, regardless of platform. Content developers can find model web pages, fact sheets, legal forms, images, videos, audio files, training resources, and more, and once content providers find resources, they can bookmark them, collect them, modify them, and replicate them.

Join us and see how you can participate to search and access materials through ShareLaw and ShareLawVideo.

Speakers:

Kirstin Verrill Atlanta Legal Aid

Vince Morris of Arkansas Legal Services

Location: online at join.me/NTAPtraining

Start Time: 10am Pacific / 11am MST / Noon Central / 1PM Eastern

Sep
30
 

 

Andrea Berry of Idealware gave a good focused training today to the MIE community focusing on advice for organizations wanting to get started in social media. 

Major takeaways:

  • 2.5 hours a week per channel (Facebook, Youtube, Twitter ) of Social media is ideal for most smaller to mid-sized organizations. This includes measuring outcomes and finding content to post.
  • Do not over extend try one or two things at a time and measure results
  • Measure all activities to see the results, most Social media has great analyst make sure to check them at least monthly
  • Do not just broadcast, make sure to interact. No one on social media just likes being talked at
  • Social media should be part of a broader communications strategy and coordinated with press and news events
  • LinkedIn should be used as a resume; it is very popular with lawyers and a great way to find connections for professional purposes.  Very little time each month needs to be spent there, but information should be up to date.  

Other interesting observations:

  • Google plus is dead, no one is using it (outside of video hangouts)
  • People look for everything through social media from cute cat photos to legal advice or help in a time of crisis

The second in the series is:

Webinar 2:

Creating Your Social Media Policy

Monday, October 28, 2013, 2 – 3:30 pm ET

From Facebook to Twitter to LinkedIn, legal aid organizations are flocking to social media, but not all are prepared for the challenges and ramifications of what is posted and how to manage the process. Who is allowed to post?  What should you say?  What should you not say? How do you respond if someone says something positive or negative about your organization? How do you make use of what social media offers while protecting your legal aid organization, your clients, and your supporters? 

A good social media policy will provide clear guidelines as to your legal aid organization’s social media values and what staff should and shouldn’t do when posting and interacting with the community.  In this webinar, Andrea Berry of Idealware will demonstrate how the process of constructing a social media policy is as important for your organization as the product itself.

Registration for each webinar is:

$50 for MIE subscribers
$75 for non-subscribers

For this registration, you may gather multiple staff to view the presentation around one computer.  Multiple computers and/or multiple offices require separate individual registrations.

Please note registration for each webinar is a two-step process: First register online using one or both of the links below. A link will automatically be sent to you to use to log in to each respective webinar.

Register for Webinar 2 here: https://attendee.gotowebinar.com/register/246558138908397568

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