LiveHelp Migration 101
In this webinar, Sam Halpert of Pro Bono Net and Eve Ricaurte of Iowa Legal Aid will share their experiences with the migration process to help other LiveHelp programs transition to LiveChat smoothly and with confidence. Sam will also prepare similar notes on the process of transitioning to Comm100, which PBN also recommended. (Sam has been supporting LHNY with its migration to the Comm100 platform.)
As an added bonus there were a few snags we ran into and in dealing with them we learned quite about about how things work.
No slides but if you watch this please do take a minute to fill out our survey.