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In this workshop we explored how evaluation approaches are coming of age for technology projects. Our panelists shared evaluation approaches from other fields and contextualized them to legal services tech. They also went over evaluation design, doing evaluations in a resource constrained environment, and providing overall capacity in evaluation of tech projects and tech needs while sharing recently completed evaluations for complex tech projects.
Tara Lee Saylor, Q2 Consulting
Valerie Oliphant, SIMLab
Keith Porcaro, SIMLab
Moderator: Claudia Johnson, Pro Bono Net
For those that want to take a closer look at the our slides can be found here.
Ket Ng
This could be your new workplace

If you have a very strong tech background, interest in tech policy, and are willing to move to DC to do research with Paul Ohm there is a job you are going to want to check out.

You will have three main duties
  • You will work with Paul on original research at the intersection of privacy, law, and technology. Results will be presented in journals and at conferences.
  • You will help teach law students about technology.
  • You will work at the Center for Privacy & Technology to educate policy makers.
The base requirements for this job are threefold.
  • Bachelor’s minimum with Master’s prefered is Computer Science or related field.
  • Strong proficiency in programing.
  • Strong proficiency in both verbal and written communication.
For the full description of the the job check out Paul’s post here.
To apply take a look at the official post here
As might be expected an ideal candidate will have some experience teaching and public speaking. Also nice is some expertise in some of the more fundamental tech fields like network security and how the internet and it’s underlying protocols work.

Most importantly of all you should be prepared to defend your stance on emacs versus vi.




Last week Illinois Legal Aid Online Launched their new website that was built in house over 22 months. This new site is a big improvement on previous incarnations, you can compare it to older iterations using the Wayback Machine here.


The first thing that jumps out is their clean layout. The use of whitespace, pictures, and dividers to avoid overwhelming the user when they first hit the landing page. They have put a lot of time into UX and user testing  and it shows. The next thing that is worth noticing is the page makes it easy to find what you are looking for, a few of the popular topics have been put onto the front page with big titles and good pictures while the rest of the page elements are simple but descriptive.


Diving in deeper the menu system gives you enough information to find the next step while also letting you get to pretty much any answer you need within 3-4 pages. Also note the good use of colored text and larger fonts to help people spot the important parts of the page quickly. Their calendar is well done too. It doesn’t do anything too fancy, it just has all the relevant information and provides you the filter events to find the ones relevant to you.


Checking out their mobile things look good. Things are rearranged a bit to accommodate mobile but all the content is there and accessible.


Something that is less obvious but very important is the near total absence of Flash. Flash is notorious for having security holes and not working well on mobile devices. Historically it has been extremely useful for a variety of applications but better alternatives have been developed and both developers and users are moving away from it. Currently the only part of the site that still uses flash is the food stamp calculator, and there are plans to update that in the near future. This fall we can look forward to multilingual support, you will notice if you try to switch it to Spanish now it doesn’t work.




ShareLaw Templates: Security Deposits and Breaking Rental Agreements
We have 2 more templates from Atlanta Legal Aid Society, no scripts this time but we have every thing else you create a custom video for your organization.

To use these resources fill in the appropriate information into the slides and then using video editing software add them to the provided video. If you need to change some of the wording it would be worth spending an afternoon recording new audio to replace the existing.

All the resources here and much more can be found over at
If you are new to editing and don’t already have software you are familiar with there are two free tools you can use to create a video.
For the PC there is Movie Maker. Movie Maker is part of the Windows Essentials pack along with tools like Messenger and OneDrive. Movie Maker is no longer being actively supported by Microsoft but it can still be downloaded and run.
For the Mac there is iMovie, Apple’s free video editor. Using it is straightforward but if you need help Atlanta Legal Aid has created a guide to walk you through the process. All new Macs should ship with iMovie but if you need to download it for some reason you can use the link below.



Our friends over at Iowa Legal Aid are looking for a Director of Program Administration, a position whose responsibilities include overseeing LSC grants like TIGs.


In addition to their general programs Iowa Legal Aid has several special projects. One good one is their Youth Link Project where they assist young adults who are aging out of foster care with legal assistance with some of the issues inherent in being an independant adult. Another is the legal Hotline for Older Iowans where they provide immediate access to an attorney to help those over 60 with elder related law issues.


You can find the application as a PDF here and the original posting here.


Director of Program Administration

Position: Director of Program Administration in Iowa Legal Aid’s Administrative Office in Des Moines.

Iowa Legal Aid:  Iowa Legal Aid, founded in January, 1977, serves low-income Iowans in all 99 Iowa counties through ten regional offices located around the state. The program is governed by an 18 person Board of Directors, with a budget of approximately $9 million.  Funding for the program comes from over 100 sources including the national Legal Services Corporation (LSC), the state of Iowa and many United Way agencies.  The program has a long history of high-quality legal representation and has a comprehensive community legal education component.  LSC, Iowa Legal Aid’s primary source of federal funding, conducted a “Program Quality Visit” of Iowa Legal Aid in 2015.  The review concluded:

Iowa Legal Aid is a very accomplished, productive, and organized program providing high quality, effective and efficient legal services to its clients. Some of the strengths include a dedicated, highly professional, well-respected and knowledgeable staff, excellent leadership, a well organized and proficient intake system, superior strategic planning and a supportive and dedicated board.

More information about Iowa Legal Aid can be found at and

Responsibilities:  The Director of Program Administration is responsible for the fiscal and administrative operations of Iowa Legal Aid and is directly accountable to the Executive Director.  Duties include, but are not limited to:

  • Development, implementation and oversight of the program’s annual budget and budget revisions, as well as monthly reports to the Development, Finance and Audit Committee of Iowa Legal Aid’s Board of Directors.

  • Serve as the primary contact for the program’s independent public accountants in the performance of the annual audit, including planning, coordination and facilitation of the completion of the program’s annual audit and completion of the annual IRS 990.

  • Assist and supervise the Fiscal Manager in the management of the program’s cash assets and bank accounts; review and approve monthly accounts payable, journal entries, expense claims, ACH transactions, and payroll; supervise the Technology Advocate and assist with planning and oversight of the program’s IT systems.

  • Ensure the program’s compliance with LSC’s Audit Guide for Recipients and Auditors, Accounting Guide and Compliance Supplement for Audits of LSC Recipients. Included in these responsibilities is the management of the program in accordance with the regulatory policy set forth in the LSC Act, Regulations and instructions.  

  • Provide oversight of fiscal requirements related to non-LSC grants and assist in preparation of grant budgets/documents in conjunction with the program’s development activities.

  • Serve as the chief financial officer for the Iowa Legal Aid Foundation, including the review and approval of financial transactions, managing the Foundation’s financial accounts, preparation of monthly financial reports for board review, and facilitating the completion of the annual IRS 990 nonprofit tax return for the Foundation.

The Director of Program Administration also has duties related to general program administration, human resource management and information technology (e.g. negotiate leases, assist with collective bargaining, coordinate acquisition of professional liability and multiperil insurance).

Qualifications:  Excellent grasp of accounting principles for not-for-profits; excellent writing and problem-solving skills; highly organized with a proven ability to meet deadlines; experience with human resource management; able to work as part of a team; interest in working with the problems confronted by low-income Iowans; competence with technology.

Salary/Benefits:  Salary dependent on experience.  Excellent fringe benefits which are competitive with comparable positions in the legal services community.

Applications:  Submit letter of application, resume, recent representative writing sample, salary history and expectations, and names, addresses and telephone numbers of at least three professional references to:

Dennis Groenenboom, Executive Director, Iowa Legal Aid

1111 Ninth Street, Suite 230 • Des Moines, Iowa  50314-2527 • 515-243-2980, ext. 1620

Equal Opportunity Employer -- PLEASE POST OR CIRCULATE