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Thanks to our friends at Idealware we have a new five part video series on good website design focused on looking at your existing site and improving it. To go along with these videos we have five worksheets that will help you evaluate how your website does in the different areas. 

Defining Your Website Goals

This video starts you determining and prioritizing your goals. It gives a few tips on how you can find out what your goals are and how to optimize your homepage to reflect that.

Defining Your Website Worksheet

Is Your Site Usable?

This video is covers things like determining exactly who you want the site to be usable for, formatting tips, and how to determine how usable your site is to begin with.

Is Your Site Usable Worksheet

Improving Your Website's Accessibility

This videos outlines all the things you should consider to make your website as accessible  as possible. It also suggests a lot of great tools for helping determine how accessible your site really is.

Improving Your Website's Accessibility Worksheet

Auditing Your Website's Design, Content, and Forms

This video looks at what your website tells your visitors about you. It delves into specifics of things like how to how to design forms and things to consider 

Auditing Your Website Worksheet

Optimizing Your Website for Search Engines

This video helps you help search engines find your site faster. It explains how search engines work how to make a search friendly site, and mentions Google Grants.

Optimizing Your Website Worksheet




0:00:00 folder manipulation and management
0:07:00 search/filter
0:14:12 Quick Access Toolbar
0:17:37 People Pane
0:20:10 Conversation View
0:25:50 Quick Steps
0:30:00 Auto Create
0:33:40 Q&A: Printing PDFs from email
0:35:45 Q&A: Assigning Color to emails
0:40:25 Calender 
1:05:40 Q&A: Calendar sharing
1:11:14 Q&A: Changing the Order of Contacts
1:15:22 Q&A: Calendar View
1:16:00 Q&A: What/Where is the Journal Function
1:19:00 Q&A: Import/Export Contact Groups

Today we hosted a webinar where we went over the intricacies in some of the basic functions in Outlook.

The topics we covered included.

  • Good organizational practices.

  • Efficient sorting and searching of mail.

  • The importance of right clicking

  • How to customize the interface to suit your needs

  • The importance of categories

  • How to use the Calendar

  • How to manage and organize contacts

  • and much more

Learning and using these skills will help us all spend less time getting more done with Outlook.

The recording of the webinar will be posted early next week, A detailed training guide can be found at the Outlook training PDF, next week a video of the session will be uploaded.



We have set our training calendar for the year and the topics.  Please mark your calendars now.  All Trainings are Free to attend.

Time: 1 PM Eastern, 12 PM Central, 11 AM Mountain, 10 AM Pacific

Length: 90 minutes


March 4th , Outlook Tips and Tricks - Rylander Consulting

March 25th -  Made to Be Modern: Current Trends in Websites - Idealware

April 8th , OneNote - Rylander Consulting

June 3rd  PowerPoint Basics - Rylander Consulting

June 24th   50 Tech Tips for Getting you Started on Summer Projects –

July 15th Process Mapping for Civil Legal Services: Small Investments with a Big Impact! –

August 19th Next Generation Advocacy and Advocate Training Tools –

Sept 9th  - Cultural Competency and Legal Technology: Considerations and Best Practices –

Sep 16th  - Understanding Document Assembly - Idealware

October 14th -  Virtual and Remote Pro Bono Legal Services Models: A Special National Pro Bono Celebration Webinar - 

Oct 21st  – Excel Tips and Techniques Intro – Rylander Consulting

Nov 11th - Visualization Through Dashboards - Idealware

All training will be recorded and posted to our YouTube Channel:

PS: These dates are all Wednesdays

Additional information will be posted to the as it becomes available.


LSC will be updating their site with 2015 TIG Conference Session Materials. Here is the Conference Book with all the sessions and discriptions:

LSC has released the first set of slide decks and some videos of popular sessions.

If the session you are looking for isn't posted yet, keep checking back as LSC will continue to update this site.


Last week at LSC's 15th TIG conference, I attended some really great breakaway sessions about how different groups are using technology to better assist their clients. As somewhat of a gamer myself, I was very excited to learn about orgs that are developing or interested in developing games to assist self-represented litigants.

"Serious Gaming as A Learning Tool" explored the evolution and application of game design for serious purposes. There is a lot of evidence that games are engaging and effective teaching tools, but in legal services we are just beginning to explore this area. The presentation included visual examples of successful efforts using games to teach real-life skills, both in and out of legal services.



Susan Garcia Nofi, Executive Director, New Haven Legal Assistance Association, Inc.

Dan Jackson, Executive Director, NuLawLab - Northeastern University School of Law

Casper Harteveld, Assistant Professor, Northeastern University


Connecticut Law Help (CTLawHelp) Identified a need to develop solutions for self represented litigants (SRL) after finding that a large number of SRL's experience stress related issues including depression and weight loss. Moreover, about 80% of litigants appear in court without lawyers to argue very serious cases. 


New Haven Legal Assistance partnered with NuLawLab to create a game which could better prepare SRL's for their day in court. The game which is currently under development will put litigants before a virtual judge to help demystify the courtroom and diminish anxiety for those who cannot afford legal representation. 

Dr. Harteveld, an assistant professor of game design at Northeastern University, is also working closely with New Haven Legal assistance and NuLawLabs to develop the game. Harteveld offered a brief history of games emphasizing that  power of learning inherent in games.  He referenced  Homo Ludens or "Playing Man" a book which discusses the importance of play to the development of culture and society.


Military games date back to ancient Egypt. Senet, a board game from predynastic and ancient Egypt dates to around 3100 BCE! 


More Educational Games:

Military: Chess, Go, America's Army

Political Games: The ReDistricting Game, Budget Hero, the McDonalds game

Health:  Remission 2

Science & Education:  Fold it

 Legal Aid Organizations are beginning to utilize games and their unique power to teach. There were several  great ideas for innovative games being thrown around at the TIG conference, and I'm excited to see what people come up with this year!


Please use the comments section to share your game ideas and suggestions. If you are interested in developing a game, I  suggest using the LSTech listserv to find experts and potential partners. 


Below are the worksheets used at the 2015 TIG Conference Session on Collaborative Game Design. The worksheets were developed parallel to Dr. Harteveld's Triadic Game Design (TGD) book to educate about TGD a model which incorprates reality, meaning, and play in game design. These worksheets are a great place to get started!

Reality Worksheet Develop a model of reality to base your game. IE) Religion, Globalization, Financial Crisis, etc

              Sample Reality Models

Meaning Worksheet Pick a value or value proposal. IE) Exploration, Social Skills, Declarative Knowledge

               Meaning/Value Examples & Explanations

Play Worksheet Choose the genre (shoooter, strategy, survival, etc) of your game and fill out this worksheet. 

                Game Genres 

Criteria Worksheet Is your game flexible and adaptable? Is your game realisitc (look/feel) Is it fun to play? etc.