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20 is doing a survey on Law Help Interactive and Document assembly, Please take a few minutes to respond to the survey.

We are excited to release our annual LHI survey!  You can access it here: This survey helps us collect information and feedback on Pro Bono Net’s performance this past year.  We use the responses for our final evaluation to LSC and other funders of the project and to plan and improve the training, support, and technology that are all part of the LHI bundle.


Please share the link with those in your staff that use LHI on a daily basis, or manage the project, or write grants or reports for the project, and your partners that might use the online forms. We want to collect feedback from a variety of LHI constituents. We are interested also in feedback from those who don’t have an active online form project on LHI, but are looking into it.


We ask you that you please respond to the survey by 1/31/2014 if at all possible.


As an incentive to answering the survey, we are going to be doing a Raffle at the TIG conference.


Those who answer the survey by 1/14/2014 ('Twas the night before TIG, when all through the house....) will be entered into a raffle that will take place at the TIG conference. You don’t need to be present at the TIG conference to be entered into the raffle.


Here is to seeing how many answers come in between now and 1/14!


We need a volunteer to pick the winner at TIG. So if you are coming to TIG and interested, let us  know.


On another note, we still have seats at the LHI Live training in January two days before TIG. If you are coming to TIG please consider joining us. For more information go here:


Lastly, I’ll be out all of next week for some holiday R&R. Mirenda will be here some days next week, and we have inbox support coverage. If anything urgent comes up please email us at the inbox,


Thanks and happy holidays!




Online Intake has been a highly popular LSTNAP/PBN Community Training series topic for the past two years. This year, we will look at a new capacity, called triage, that can help make intake more efficient and robust by guiding litigants to the most appropriate resources and services. This webinar will review the differences between intake, online intake and triage, explore and how expert systems can help maximize limited resources while improving client services. We will hear about robust online intake and triage projects underway or planned in Washington, DC, Illinois, Massachusetts and New Mexico. Please join us!

Date: Wednesday, December 4, 2013
Time: 1 pm ET / 12 pm CT / 11 am MT/ 10 PT 


  • Gwen Daniels, Director of Technology Development, Illinois Legal Aid Online
  • Mike Grunenwald, Senior Project Specialist, DC Bar Pro Bono Program
  • Liz Keith, LawHelp Program Manager, Pro Bono Net
  • Gordon Shaw, Managing Attorney, Massachusetts Justice Project


  • Mirenda Watkins, LawHelp Interactive Program Coordinator, Pro Bono Net

Webinar Details
Register: The training will be held via, so no pre-registration is required. We’ve attached an iCalendar attachment to this email so this event can be easily added to your calendar.

Join the meeting:
Please enter your full name when prompted, followed by your organization information
(i.e. Jillian Theil, Pro Bono Net)

Join the audio conference:
No matter how you join the conference, everyone will be on the same audio call.

By phone:
Join the meeting, click on the phone icon and select "Join by phone." Dial the number and then the conference ID when prompted.

By computer via internet:
Join the meeting, click the phone icon and select 'Join by internet'. Click "Connect."

For more information on how to use the platform, please see this useful resource from LSNTAP.

To see the full schedule of upcoming LSNTAP trainings for the year, please visit For questions about these trainings, please contact Jillian Theil of Pro Bono Net at or (415) 400-8662, or Brian Rowe of Northwest Justice Project at or (206) 395-6094 or through chat.