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In our webinar today we talked about some of the factors that you need to consider when determining your policies for letting people work from outside the office.


If someone asks you “Can I work from home” do you know what to say?


If you don’t already have a policy on working remotely your initial thought might be either to simply allow or deny a request. Unfortunately both of these responses would be a mistake, working remotely is a complicated matter that simply cannot be ignored. Even without permission people will almost invariably do some amount of work away from the desk be it answering a few emails while on vacation or taking some casework home to work on after dinner. A solid set of guidelines will help people avoid handling sensitive data in unsafe ways and keep them engaged with their co-workers. 


Legal aid organizations can use a variety of data to better understand and address the legal needs of their client communities. This session introduces the Legal Aid Data Analysis Framework, a data analysis tool hosted by LSNTAP. The Framework can help your program proactively and strategically use a combination of internal and external data to better identify and meet the needs of your clients. It provides guidance on how to identify and answer key data questions through several types of analyses – snapshots, comparisons, trend, and spatial analyses – that can be tailored for your program.


The Framework is useful for organizations with limited data analysis experience as well as well as data-savvy organizations interested in more sophisticated analyses. The session profiles new data resources published on the LSC website, including grantee-level demographic data from the Census Bureau’s American Community Survey and a wide range of data (case services, finances, staffing, etc.) from all LSC grantees throughout the country.


You can find the slides that go along with the video here.


We are actively seeking community feedback on the attached Digital Data Destruction Policy. Legal services organizations collect and store significant amounts of confidential information that is susceptible to outside intrusion. All Legal Services Corporation funded organizations must have policies regarding the retention and deletion of data in order to avoid losses that could arise from (1) direct hacking into the program’s network, (2) improper access or loss to portable technology, or (3) inappropriate use of the web by staff who may access high risk websites with malicious software.

The attached digital data destruction policy seeks to safeguard confidential and personally identifiable information through proper retention and destruction methods. The final version of the sample policy will be published and distributed so that organizations could make modifications that fit their needs. Please note that the retention periods set forth in the policy are either best practices or required by law and should be considered minimum retention periods.

Please submit any feedback, comments, critiques, or concerns to no later than May 10, 2017. We are hoping to finalize and distribute the sample policy before the end of May 2017.

PolicyDraft - Generalized.docx



Last week we had another webinar where we take a closer look at some of the ways to get the most out of Excel. Some of these tips you may already know and individually they may only save a few minutes each but collectively there will be a few things you didn’t know that will, when put together, save you a significant amount of time.


A few of the many things we touched on include better ways to enter data into many fields at once, multiple different ways to select cells, and how to access make the most of your clipboard and copy/paste.


The handout for this can be found here.


This morning we had a great talk where we went through the LSC Tech Baseline. We covered many topics ranging from how many tech people should your organization have to how to manage your social media presence to how to approach security.


Most of these topics we would need to do one or more full length webinars to do them justice, fortunately for a few of them we have. If you look through the NTAP Youtube channel you can see videos we have done that cover many of these topics including social media, security, and VoiP and unified communications /blatantplug. Watching this and going over the document will give you enough knowledge to make a plan and identify where to start to improve how your organization uses technology.


You can see the official document for the LSC Tech Guidelines here, and the slides we used for the presentation here.


Presented  by:

Jeff Hogue of LegalServer

Jane Ribadeneyra of LSC

William Guyton of Legal Aid Services of Oklahoma

Brian Rowe of LSNTAP