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This session will look a new Drupal-based triage and intake system developed by three New England programs. We built these new modules as an add-on feature to our existing statewide Drupal websites.  We are excited about how these turned out and want to share with others who are looking for similar solutions. The work has been challenging but exciting and we welcome this opportunity to bring you the next generation of online triage. The advantages of online intake include: 24/7 access, pre-screening and no busy signals.

The people working on this project are Kathleen Caldwell, Kathy Daniels, Sandra Gluck, and Brian Dyer Stewart.

And as usual please fill out this survey, it helps us bring you more and better content.



Recently I attended We Robot hosted by the UW School of Law. It was a blast with every talk covering interesting issues and raising discussion between experts in multiple fields. I’m going to highlight two talks that I think especially interesting from a legal perspective. Those talks were Legal and Ethical Issues in the Use of Telepresence Robots and Unfair and Deceptive Robots.


First off is the discussion Friday afternoon on the paper Legal and Ethical Issues in the Use of Telepresence Robots: Best Practices and Toolkit. I recommend reading the paper, the content is a smooth read and only a dozen pages. It should take 10 minutes tops, unless you follow up on the citations.


To set the groundwork, telepresence robots are robots that users can access remotely they can sense and interact with their environment to give their users agency. They are often the rough size and shape of a human to help people present interact with them as though they were there in person. Despite this the presence of another person present to serve as a mediator was required to get people to treat the robot as a person, though with wide spread use and more anthropomorphic bodies this may change. The talk explored some of the implications of someone potentially working through a Telepresence robot across borders. Another issue is how to deal with the fact that a telepresence robot can easily have superhuman senses and how that would impact a reasonable expectation of privacy. We probably won’t see any immediate changes in the nonprofit legal sector but in the near future it’s reasonable to expect to see firms with a dispersed clientell to use telepresence to save their lawyers the time and expense of travel. Most likely it would be telepresence robots located in libraries, they are ideal in location and mission.


Following that Saturday morning we discussed Woodrow Hartzog’s paper Unfair and Deceptive Robots. Hartzog’s thesis is as more robots come into use by consumers in the form of self driving car, drone, household helpers, and the like the risks the consumer will be exposed to. And the best agency to deal with those risks is the FTC. We explored some of the ways that we are already dealing with similar issues with spambots and the risk of a hacker accessing out personal information and how these issues are going to be amplified in the future. Talk then turned to how the FTC is good at fostering new technologies with a light hand, the internet being a prime example. A secondary theme was that the presentation and reception of a technology can be more important than the technology itself. While there are differences fundamentally Google Glass and the iPhone do the same thing, however received radically different receptions.


One of the final talks I also want to mention was the panel Robot Economics which featured Colin Lewis, Andra Keay, Garry Mathiason, Esq. There was a lot of talk on how how robots are going to impact the workplace and how that would ripple out to the rest of the economy. Of particular note the legal profession is going to change quite a bit in the not so distant future. Automation is already eating away at some of the drudge work with e-discovery, in the future we can expect lawyers to be able to spend a lot more time working on the complex and legally interesting problems while leaving the bulk of the rest of the work to machines.


More information about the participants as well as the papers and panels can be found at


Iron Tech Lawyer



What: Iron Tech Lawyer: Access to Justice Edition


When: Tomorrow (4/22) at 1:15 EST/10:15 PST


Who: Students at Georgetown Law


Where: Streaming at no registration required.


Why: In this event students at Georgetown Law form teams to develop tools over the course of a semester that in some way increases access to justice or improves the quality of service. One example of a tool that is showing this year is the Lone Star Legal Aid Disaster Assistance & Recovery Tool, a tool that quickly and easily helps you evaluate what resources are available to you after a natural disaster. After each team presents on their project a panel of judges made up of both Georgetown faculty outside experts will choose winners. In addition those viewing online can vote on their favorite project for an audience choice

An excellent video that introduces Iron Tech lawyer can be found here.


Aimed primarily at those with a handle on the basics of Excel this webinar covers some more advanced topics like parsing data, sorting data, and booleans. We go in depth to some of the little tricks that can let you make Excel do things you didn't know were possible for it.
The handbook that has everything we covered in training and much, much more can be found here.
You can help us make more and better videos by filling out a survey.



OneNote is Microsoft’s best new organizational and collaborative tool and it can be used across multiple platforms (i.e. computer, phone, kindle, iPad, etc.).  If you aren’t using OneNote yet, you should learn how it can be one of the most useful tools Microsoft has to offer.  This training covers the basics and beyond. You will learn how to use OneNote to organize information in both your professional and personal life.

The handout can be found here.

A survey that you can complete to help us provide more and better webinars in the future can be found here.