NTAP's Optimizing Accessibility and Language for Statewide Websites

This primer reviews usability, language and translation issues that intersect with the creation of website content. 

Best Practice Guidelines for Legal Information Web Site Providers

Guidelines adopted by the American Bar Association

http://www.abanet.org/elawyering/tool/practices.shtml

Effective Online Writing

From usableweb.com, a list of 19 links to articles & guidelines on effectively writing online.

http://usableweb.com/topics/001310-0-0.html

Current Issues in Web Usability

From UseIT.com, the web site of Jakob Nielsen, Ph.D., a former Sun Microsystems Distinguished Engineer.

http://www.useit.com/alertbox/

Extensive articles and information on website usability issues

Helpful tips from usability.gov on writing & organizing easy-to-use content for the Web.

http://usability.gov/

Web Writing for Many Interest Levels

May 1999 article by Nathan Wallace of E-gineer.com.

http://www.e-gineer.com/articles/web-writing-for-many-interest-levels.phtml

Writing User Friendly Documents

A handbook developed by The Plain English Network (PEN), a government-wide group of volunteers working to improve communications from the federal government to the public. http://www.blm.gov/nhp/NPR/pe_toc.html

Transcend translation services of Davis, CA, provided training related to client content at the 2002 Chicago TIG conference. Helpful materials from their web site:

Low-Literacy Checklist: http://www.transcend.net/healthcare.htm

Readability Manual: http://www.transcend.net/low-lit/index.htm

"Is This a Good Translation?" Checklist: http://www.transcend.net/pdf/good_translation.pdf